Reviews

Letting a home service technician into your home requires trust. With over 12 years of experience and thousands of homes helped by our reliable appliance repair and maintenance services, our team at A Plus Certified Appliance works hard to earn that trust. We take pride in our pristine workmanship and exceptional customer service, and love to see when our customers appreciate it too! Check out our recent rave reviews below.

  • Very Responsive to My Request
    Very responsive to my request. First to respond on my quote actually. Kept me informed of the appointment ahead of time and showed up on time as promised. Clean, professional, and had the parts in the van so in and out in 30 minutes to fix my refrigerator. Highly recommend.

    - Dan B.

  • Extremely Knowledgeable and Always Reliable
    This is the third service that I've had with A+ and I've been very satisfied each time. If not, I'd certainly not invite them into my home again. :) My experience with Tonia was so pleasant and rewarding... she's very cheerful to talk with while maintaining her professionalism. Our service tech was Chris Rose and he's very friendly and seems to be extremely knowledgeable. I enjoyed that he took the time to hear my concerns and complaints so that he could make the best repair choices. He got right to work and completed the repair quickly. I highly recommend it to everyone!

    - Lawrence Jr.

  • Very Professional Visit
    What a great experience. LG dryer powered on, would not start. Called A+, talked to a really nice young lady. Scheduled me for the next day. Got a call about 5 minutes later asking if I was available today as they had a cancellation. Wow, Awesome! Jeremy came out, mask and all took the LG dryer apart. Replaced a "thermal fuse", back in business! Very professional visit. I will be a returning customer!

    - Michael I.

  • Professional and Honest
    Chris was very professional & I felt like he was honest. Even though he didn’t fix my dryer problem (he said vent needs cleaning out, so instead of charging me additional fees, he suggested having complex maintenance fix it). That is appreciated.

    - Rhonda B.

  • Quick and Efficient Service
    Chris was very professional, knowledgeable, and polite. He diagnosed the issue very quickly and saved me from having a costly repair. Thank you, Chris!

    - Carol H.

  • They Stand by Their Work
    I have worked with A+ for all my appliance needs over the past 10 years since I bought my first condo. Their team is INCREDIBLE! I can’t tell you how much time and money they have saved me over the years. Most recently I had an issue with our washer over a holiday weekend and mere days before our destination wedding. Their team truly went above and beyond to help in every way. They worked diligently to get a tech out quickly despite their packed schedule to help before our wedding departure. When the fix was more expensive than a new washer, they were transparent about it and even suggested makes/models and where we could buy them affordably. I’ve recommended A+ to countless friends and family members over the years. They stand by their work. They are honest and have integrity. Their associates are always respectful and have clear authentic communication. In addition to providing great service, they’re honestly genuinely great people. I love supporting family businesses and this is definitely my go-to for all things appliance-related! Give them a try - you won’t regret it!

    - Shelby B.

  • Very Honest and Kind Technicians
    Tyler did a really good job explaining the issue and repaired it quickly. He made sure that the unit was working before he left. He was and honest about not spending money that I didn't have to spend. I would highly recommend A+Certified Appliance Repair.

    - Marvin W.

  • Very Affordable
    We had a control board in a 13 yr old oven that was shot. A1 properly diagnosed it, removed and sent it out to be rebuilt. We thought it would take weeks, but literally within a week they were back out and Ariel had it installed for us. Everything works great and didn't cost quite as much as we thought it would. Their communication and service were excellent!

    - Nathan O.

  • Above & Beyond Service
    The office staff was polite, professional, and helpful in getting the appointment scheduled. They explained the process and service cost upfront so that I was fully informed. The service technician arrived on time, was knowledgeable, professional, and efficient. He assessed the problem quickly and provided an upfront cost for repair. It is clear that A+ goes above and beyond to provide exceptional service at a reasonable cost.

    - Partick B.

  • Great Customer Service
    The preventative maintenance package has helped me a lot in the past two years, and I appreciate that the technicians work quickly. The additional advice they offer for maintenance between visits shows the high quality of their customer service.

    - Kim H.

  • Simple and Easy Terms to Understand
    Everyone in this company is very nice and professional. The technician was very informative about the dryer I had fixed. Gave me information about what was wrong in simple and easy terms to understand. Cost and repair prices are very reasonable Will use them again.

    - Carol S.

  • Passed All Expectations With Flying Colors
    Chris D. was one of the best appliance technicians I’ve seen. High integrity, super troubleshooter, courteous, passed all expectations with flying colors. Please make sure Tyler is appraised of his excellent performance. Kudos also to the office staff. Super greeting, communications - everything I’d hoped for! Because of my experience with Chris D, and others, I have decided to become a continuing customer with A+ Certified Appliance Repair.

    - Connie C.

  • Very Pleased with the Service!
    Thank you to A+. In my opinion, after this job was completed you have earned the name of your company A+. The work was done in a timely manner by a very professional young man. All correspondence by either Email or phone conversation was very professional and efficient, with a few laughs coming from either side. And the price charged was even less than the price quoted. I am a very happy customer and will be using your company in the future for any other appliance repairs we might need.

    - Michael M.

  • These Guys are Awesome
    These guys were awesome!! Jeremy W. Was our tech and he was thorough and professional! We had a cold inlet valve replace and that was done quickly and done right! Very affordable priced and very responsive! The communication was great thanks for everything A+ Appliance Repair!! Job well done!

    - Mark F.

  • Great Maintenance Options
    I have used A+ for years and they are wonderful. I have used their maintenance plan which is great for avoiding unforeseen expenses. I love that they don’t recommend the service you don’t need and make reasonable recommendations on appliances when you do need to purchase.

    - Stephanie P.

  • Professional and Ethical
    Can’t come up with words to describe how great they were— and I’m VERY difficult to please! He talked through all of the issues and even cautioned about the cost of repair versus replacement! Helped me through the decision and understood the functioning; professional and ethical!

    - Matt G.

  • Quick Problem Solvers
    Jeremy showed up on time diagnosed the problem fairly quickly and worked quickly to fix the issue. The lady I spoke with to make the appointment (sorry I forgot her name) was very nice and easy to work with. Very flexible with my schedule and other needs. I hope I won’t need them again but if I do they’ll be the first call.

    - Kristopher F.

  • Accurate Estimates
    Jeremy arrived early and quickly diagnosed the problem with my 5-year-old Samsung refrigerator. He advised the necessary work could be done in a day or so and estimated the cost. Based on my history of expensive repairs with this Samsung refrigerator, I decided not to repair it but to replace it. Jeremy was helpful in making this decision and advising the brands I might consider for possible replacement. I would definitely consider Jeremy and A+ Certified Appliance for future service and repairs!

    - Madelon I.

  • Very Helpful and Patient
    Communication from this company was great from beginning to end. Jeremy the technician was prompt, professional, and very helpful at explaining everything to me. Will definitely use it again in the future!

    - Brooke J.

  • Very Satisfied with the Service
    The company dispatched Chris R to my residence, and he showed up in a timely manner. Chris was very professional and diagnosed the problem with my appliance very quickly. And even though I didn't proceed with the repair I was satisfied with the overall service.

    - Aaron F.

  • Appreciate their Patience
    I have used A+ 3-4 times now. For my dishwasher and refrigerator. Once, the tech heard my washer going, while he was here for another appliance and thought it was making a funny sound. He checked it out and told me what to listen to and look for if it continued. I appreciated that! Each tech I’ve had is well-spoken, nice appearance and takes the time to answer my questions. I would recommend them to anyone.

    - Patricia W.

  • They Don't Try to Sell You!
    I am very pleased with the services of A+ Certified Appliance Repair. It was easy to obtain an appointment, and the technician was on time and very courteous. He quickly ascertained the issue with the washing machine and repaired it at a minimal cost. I was impressed that he did not try to tell us (as some others have) that the problem was much worse and much more expensive to repair. Based on this experience, I would definitely recommend this service company.

    - Vivian T.

  • Technician was on time, professional, expedient, pleasant.
    Great response. The call was answered right away by Tyler, I think. Very helpful and HONEST. Gave me an accurate estimate. Technician (sorry I don’t remember your name!) was on time, professional, expedient, pleasant. My 8 yr old dryer was fixed good as new for around $400.00. Thanks, A+ !!

    - Elise M.

  • On-Time, Professional, and Personable
    The dishwasher was not draining completely. The technician found it was clogged. Nothing wrong with dishwasher itself. Unclogged and also cleaned dishwasher. On-time, professional, and personable. Didn't try to sell any parts or other services. Would want this person to come back next time I needed appliance repairs. Great job!

    - Judy B.

  • Very Courteous and Professional Service
    Our dishwasher stopped cleaning the dishes. Chris and Ariel were able to quickly troubleshoot and fix the issue and give me suggestions for preventing it in the future. Very courteous and professional service.

    - Jon C.